The Wake Smith LLP Privacy and Cookie Policy covers only www.wake-smith.co.uk and www.doihaveaclaim.co.uk.

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are widely used and for a variety of different reasons; to enable a website to work, to allow a website to recognise the user and to enhance the user’s experience are just a few examples.

Wake Smith LLP’s websites (www.wake-smith.co.uk and www.doihaveaclaim.co.uk) use non-low intrusive cookies and are necessary for our website to work.

The cookies we use are ‘analytical’ cookies. They allow Wake Smith LLP to monitor the number of visitors and to see how visitors move around the site when they’re using it. This helps Wake Smith LLP to improve the way our website works. Such cookies are used to compile aggregate (non-personal) information about areas of our website that are visited most frequently.

Wake Smith LLP’s cookies expire at the end of a session. The ending of a session refers to when you close your browser. This means that the cookie will no longer be stored on your machine once you close your browser/webpage.

The cookies we use to enable our websites to work will not affect you – they will however be stored onto your machine (whether computer, smartphone or any other device used for accessing the internet). You can disable cookies our website stores. If you wish to reject our cookie, you can configure your browser to do so; options to do this can be found on Internet Explorer browsers under “Tools” then “Internet Options” and “Internet Privacy Settings”

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

Third party cookies, such as “Google Analytics,” “Share This” and “Twitter” may store cookies on your machine for longer. You can however opt out of a cookie being stored on your machine.

Google Analytic Cookie Opt-out: https://tools.google.com/dlpage/gaoptout?hl=en

Share This Opt-out: http://www.addthis.com/privacy/opt-out

Twitter: http://twitter.com/privacy

When we collect personal information from you when you use our website to enquire about our services we will use our best endeavours only to use it or disclose it in the manner stated below. By using our website services, you agree that we may do so.

We also reserve the right to send all of our clients our service email communications from time to time regarding updates and changes to our goods and services, new links to our website and any technical, administrative or legal notices important to our website, our products and services that we consider essential. Customers are not able to unsubscribe from these notices.

We are the sole owners of the information collected on this website. We will not sell, rent or otherwise disclose your personal information to any third party, without your consent except in the following circumstances:

We do share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or we may tell our business partners the number of customers in certain demographic groups who use our site. This does not involve disclosing any personal information which can identify any individual customer in any way.

We will disclose your personal information to any appropriate investigative third party if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property or that of our clients; (3) prevent fraud; (4) protect against abuse, misuse or unauthorized use of our website; or (5) protect the personal safety or property of our clients or the public (eg. if you provide false or deceptive information about yourself or attempt to pose as someone else, we will disclose such information about you as we have to assist any type of investigation into your actions).

We may employ other companies to provide services for us in providing seminars and information bulletins to you, and when the site is fully functional, delivery of orders or processing of credit card payments.These companies will need access to the personal information needed to perform their functions and not for any other purposes. They are bound by confidentiality agreements not to disclose any information for any other purpose.

We may transfer our customer database, including personal information contained therein, to a third party who acquires all or substantially all of the assets or stock in our company or our website service whether by merger, acquisition, reorganization or otherwise.

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you have looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so.

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have any comments about our policy please contact us.